Your first month with StockCadence
We begin with the work required to understand the account and produce the first operating plan - included in the published monthly rate. 3-month initial term, then month to month.
Five steps to a running cadence
Data received
We confirm the recurring data workflow and collect the agreed reports, planning inputs, and account details. No tool migration.
Baseline built
We normalize the history, identify and adjust for distorted demand periods, and establish the initial inventory position.
Assumptions confirmed
You meet your named planner. We document lead times, seasonality, promotions, launches, and supply constraints - and confirm your tier.
First plan delivered
You receive the first forecast, replenishment recommendation, and async brief. After quantities are approved, we prepare the shipment files.
The cadence begins
The plan is rebuilt and reviewed on your tier’s cadence - monthly, biweekly, or weekly - without you chasing it.
What onboarding reviews
- Sales and inventory history
- Stockout periods and distorted demand
- Promotions, launches, and seasonality
- Supplier lead times and constraints
- Catalog and marketplace complexity
- Current replenishment workflow, tools, and data quality
- Your decision and approval workflow
- FBA constraints and fee exposure
- Account-health risks, when the add-on is included
A baseline you can act on
Part of your first month is a baseline most brands never see: the material fee, stockout, and excess-inventory patterns visible in your data. Amazon's penalty fees - low-inventory-level fees, placement fees, aged inventory surcharge, storage overage - are observed and decomposed from your actual reports; stockout losses and trapped capital are estimated directionally, with the assumptions stated.
Most reports stop at the total; our process separates the drivers. You get the main numbers, the math and assumptions behind them, and the actions already being incorporated into the plan. It's an operating baseline you can act on - not a forensic audit, and not a diagnostic that asks you to buy the fix separately.
By the end of the first cycle
- Your tier is confirmed
- The recurring data workflow is established
- Planning assumptions are documented
- The initial forecast is working
- The first replenishment recommendation is delivered
- Responsibilities and approval steps are clear
- The next cycle is scheduled
Onboarding is not a separate consulting project or software implementation. Onboarding begins once the agreed reports and account information are provided. If required information is delayed, the kickoff date moves with it.
Tell us the shape of the account
We'll recommend the likely tier and let you know quickly if StockCadence is the right service - or if the account belongs with TESMO.
Before you ask
Is onboarding included?
Yes. The initial inventory baseline, planning setup, and first operating cycle are included in the monthly plan - there is no separate fee.
What does the first month actually deliver?
A confirmed tier, the working forecast, your first replenishment recommendation and shipment files, the first async brief - and an initial exposure snapshot covering the material fee, stockout, and excess-inventory patterns visible in the data, with assumptions stated.
Is the fit call a sales call?
No. It's 20-30 minutes to confirm scope against the rubric - catalog size, seasonality, intro cadence, marketplaces. The price is already published.
What if onboarding shows a different tier fits?
We recommend the likely tier before kickoff and confirm it during onboarding. If a higher tier is required, we honor your starting price through the initial three-month term and confirm the new rate before month-to-month renewal. If the account fits a lower tier, the lower rate begins with the next billing period.
How does data get to you every cycle?
We work from the latest account data each cycle. Depending on your setup, that may come from your existing planning platform, scheduled Seller Central reports, or a secure report handoff - we agree on the lowest-friction workflow during onboarding. No software migration required.
What if we're not a fit?
If we determine during the first 10 business days that the account falls outside our published scope, we stop the engagement, explain why, refund the first month's fee, and route you to the right next step. Enterprise-shaped accounts go to our parent company, TESMO.